Für den Standort Donauwörth suchen wir:
TECHNICAL CUSTOMER SUPPORT ENGINEER (D/M/W)
Your tasks:
- Handling and documentation of technical helicopter incidents and malfunctions, including analysis and classification
Contribution to the development and implementation of complex technical solutions for fleet-wide issues in collaboration with various stakeholders (Engineering, Suppliers, Quality Assurance, Program Support Office)
- Technical support to ensure continued airworthiness of helicopters
- Participation in the development of technical optimizations and identification of improvement potentials based on customer and customer center feedback
- Processing inquiries related to technical documentation and supporting the documentation team in the creation of manuals (e.g., Aircraft Maintenance Manual, Master Servicing Manual) and service bulletins
- Support in the assessment and evaluation of reported damages and the creation of repair solutions (Repair Design Approval Sheet – RDAS)
- Preparation of technical reports for components/parts based on investigations at suppliers and customers following specific incidents
- Participation in the preparation of proposals and company presentations
- Taking on functional and/or project-related tasks in projects (e.g., technical project planning, responsibility for specific topics)
- Presentation of work results
Your qualifications:
Completed degree (up to 4 years standard period of study) in Aerospace Engineering, Engineering Sciences, Mechanical Engineering, or a comparable field
- Subject-specific additional qualification or equivalent knowledge and experience acquired through other means
- Knowledge and experience in the areas of responsibility mentioned above
- Experience in customer support
- Knowledge and experience in applying aviation regulations
- Understanding of general helicopter technology, operations, and maintenance
- High reactivity, customer orientation, and strong team skills
- Excellent German and English skills (written and spoken)
- Willingness to travel domestically and internationally
We offer:
- Career opportunities
- Individually tailored training program
- Fair, trustworthy working atmosphere
- Regular networking events
- Benefits with our partners in the areas of health, insurance, and shopping
- Company pension scheme
Requirements for employees are diverse. So are our job offers. Guldberg stands for “perfect matching” and specializes in the industries of automotive, rail vehicle technology, plant engineering, telecommunications, as well as banking and insurance, offering you exciting tasks in the fields of mechanical engineering, electronics, and computer science. With us, the employee always comes first. In addition to attractive compensation, we offer you a long-term professional perspective. Your career opportunities are complemented by an individually tailored training program, ranging from personal development to technical qualifications. Furthermore, we have made it our mission to create a fair, trustworthy, and personal working environment. In addition to regular networking events, you will receive benefits through us with our partners in the areas of fitness, health, insurance, and shopping.
Ihr Ansprechpartner
Herr Philipp Blobelt
Kontakt
Guldberg GmbH
Gröbenzeller Straße 40
80997 München
+49 89 25 00 77 36 0
bewerbung@guldberg.de